Sitevision in Almedalen – what happened?

Together with rek.ai External link. and AI Sweden External link., we at Sitevision visited Almedalen Week (a democratic meeting place that everyone can join and co-create). During a workshop, we talked more about how AI creates opportunities for digital experiences to put the visitor, citizen and employee in focus – in a sustainable and safe way.

In this blog, we take a closer look at one of the headlines, namely:

Is AI taking my job?

And the quick answer is: No. AI won't take your job, but it can make your life – and that of your employees – easier and more efficient.

Here's what three Sitevision customers have done.

Improved customer service

With the help of AI-assisted chatbots, your organization can handle basic customer questions around the clock. This frees up time for employees to focus on more complex and personalized customer issues and apply their expertise where it's needed most. At the same time, citizens get answers to common questions in record time.

Creating content efficiently

The company uses AI to automate routine tasks like proofreading and formatting documents. This gives editors more time for creative and strategic work. AI is also involved in the creative process – providing suggestions for improvements and ideas. Both relevance and quality increase.

Personalizing citizen services

AI analyses data from different sources to create personalized services for citizens. By offering tailored information and recommendations based on the citizen's individual needs and preferences, engagement increases. Staff can then focus on providing support and advice where it is needed most.

Talking more AI?

Keep an eye on our blog for more in-depth AI talk from Almedalen. Do you already want to know more about how you can benefit from AI in Sitevision? Book a personal and free demo.