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Pilots and kudos create engagement

When SBAB launched the new intranet Helicopter, they had a plan from the start to create a sense of community and increase engagement. A plan that includes kudos and a special type of pilots...

21 February 2022

Johan Nilsson

Digital Workplace Advisor at Sitevision

SBAB has hundreds of employees and the intranet is an important channel for internal communication. When the new intranet was launched, Sitevision’s Digital Workplace Advisor Johan Nilsson was given a review of it – and was particularly interested in two functions.

Spreads love with kudos

SBAB employees are encouraged to "spread some love" on the intranet. Because they can give – and show! — each other’s appreciation by filling in a form that becomes a kudos card.

The kudos card shows a photo of the person receiving kudos along with a message of motivation and the sender. The Kudos card is displayed on the intranet’s start page and has become an appreciated and frequently used function. Really a boost and something wonderful to meet when colleagues log in to the intranet. Fun – and perhaps something for more people to follow?

Pilots create recognition

Working with system ambassadors is nothing new, but it can still be difficult to maintain in the long term. SBAB’s Helicopter intranet has a team of ambassadors in each department within the organisation – and they are called helicopter pilots.

To keep work going in the long term, the pilots meet regularly to discuss the content, structure and functionality that will keep the intranet relevant and meet the employees’ needs.

The pilots have been met with many happy faces and pep talks – and they have also helped to create recognition for more people on the intranet.

How do you do it?

Cheers to SBAB for using simple and smart solutions that contribute to large and complex issues. How do you keep engagement on the intranet in your organisation? Please comment!